Privacy Policy

We collect, use and store your personal data exclusively in accordance with the provisions of the valid data protection regulations of the Federal Republic of Germany. Below, we will inform you about the nature, scope and purpose of the data collection and use.

1. Responsible Body

The operator of the website reachable at the domain https://www.stargrav.com and thus the responsible body is

Stargrav GmbH
Represented by the managing director Mr. Martin Pook
Schaperplatz 6
30625 Hannover

2. Collection and Processing of General Data

Every access to our website and every retrieval of a file stored on this website is logged. The storage serves internal system-related and statistical purposes. The following information is logged: name of the retrieved file, date and time of the retrieval, amount of data transferred, message about successful retrieval, web browser and requesting domain. Additionally, the IP addresses of the requesting computers are logged. Additional personal data will only be recorded if you as a user of the website and/or customer voluntarily provide information, for example in the context of a request or registration or to conclude a contract or via the settings of your browser.

3. Collection of Personal Data

Personal data in the sense of this privacy policy are individual details about your personal or factual circumstances. This includes in particular your name, your e-mail address, your telephone number and, if applicable, your address, as far as you have informed us of the latter.

Personal information also includes information about your use of our website. In this context, we collect personal information from you as follows: information about your visits to our website, such as the extent of the data transfer, the location from which you retrieve data from our website, and other connection information and sources that you access. This usually happens through the use of logfiles and cookies. Further information on log files and cookies can be found below.

4. Indended Purpose / Legal Basis

We use your personal information for the following purposes:

  1. To provide the requested online services,
  2. To ensure that our website is presented to you in the most effective and interesting way possible;
  3. To comply with our obligations arising from any contracts between you and us;
  4. To inform you about changes in our services.

The collection of data is based on the regulations of Article 6 GDPR.

5. Information about Your Computer and Cookies

Each time you access our web pages, we collect the following information about your computer: the IP address of your computer, the request of your browser and the time of this request. In addition, the status and the amount of data transferred are recorded as part of this request. We also collect product and version information about the browser used and the operating system of your computer. We keep track of which website our site is accessed from. The IP address of your computer is stored only for the time of your use of the website and then immediately deleted or anonymized by shortening. The remaining data is stored for a limited period of time. We use this data for the operation of our website, in particular to detect and eliminate website errors, to determine the utilization of the website and to make adjustments or improvements.

We may also collect information about your use of our website through the use of so-called browser cookies. These are small text files that are stored on your disk and that store certain settings and data for sharing with our system through your browser. A cookie usually contains the name of the domain from which the cookie data was sent, as well as information about the age of the cookie and an alphanumeric identifier. Cookies allow our systems to recognize the user's device and make any presets available immediately. As soon as a user accesses the platform, a cookie is transmitted to the hard disk of the user's computer. Cookies help us improve our website and offer you a better and more personalized service. They allow us to recognize your computer when you return to our website, thereby saving information about your favorite activities on the Site, and thereby tailoring our site to your individual interests.

The cookies we use will only store the information about your use of the website as explained above. This is not done by an assignment to you personally, but by assigning an identification number to the cookie (“Cookie ID”). A combination of the cookie ID with your name, your IP address or similar data that would allow a mapping of the cookie to you does not occur. If you do not wish to use browser cookies, you can set your browser so that the storage of cookies is not accepted. Please note that in this case you may be able to use our website only partially or not at all.

6. Data Security

All information that you submit to us will be stored on servers of providers who have an appropriate level of data protection within the meaning of Article 45, Paragraph 1 GDPR. Unfortunately, the transmission of information over the Internet is not completely secure, which is why we can not guarantee the security of data transmitted via the Internet to our website. However, we secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons. In particular, your personal data is encrypted during transfer. We use the coding system SSL (Secure Socket Layer), or TLS (Transport Layer Security).

7. Disclosure / Provision of your Personal Data

We do not share your personal data with third parties, unless you have consented to the data transfer/provision or we are entitled or obliged to a data transfer due to statutory provisions and/or official or judicial orders. In particular, this may include the provision of your data for the purposes of the conclusion or fulfillment of the contract, the provision of information for the purposes of law enforcement, security or enforcement of intellectual property rights.

If we do not provide your data in the above cases, the consequences for you and/or us could be e.g. the non-fulfillment of contractual services, extraordinary cancellation of the respective contract, cost and damage claims and claims (including by third parties), and/or fines or even criminal penalties resulting from the non-provision of data accompanying violations of law.

8. Data Protection and Websites of other Third Parties

The website may contain hyperlinks to and from third party websites. If you follow a hyperlink to one of these websites, please note that we can assume no responsibility or liability for third-party content or data protection conditions. Before you transfer or enter personal data at these third-party websites, please make sure that you have the applicable data protection conditions there too.

9. Contact Form

If you use our contact form to send us contact requests, your details including the contact details given there will be stored in order to process the request and in case of any additional questions that may arise. We will not share this information with third parties without your prior consent.

10. Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time with future effect. A current version is available on the website. Please visit the website regularly to find out about the applicable privacy policy.

11. Your Rights and Contacts

You can e.g. view your personal data at any time free of charge and also request correction (if applicable) and/or – if storage of the data is not required for the purpose of contract, statutory or by law – a deletion and/or blocking. We recommend that you save your own data (if applicable) before issuing any deletion claim against us. You are also entitled to the rights of restriction of processing, opposition to the processing and data portability, which result from Articles 15-21 of the General Data Protection Regulation (GDPR). Insofar as the processing is based on your separate consent, you can revoke this consent at any time with effect for the future.

For the purposes mentioned above and/or to obtain further information, please contact us by e-mail at the address support@stargrav.com or via our contact and address details given in the Impressum of this website.

If you have any questions, comments or inquiries regarding the collection, processing and use of your personal data by us, please contact us as stated above via the contact information in the Impressum of this website. If you believe that the processing of your personal data by us is unlawful, you, as the data subject, are entitled to file a claim with one of the supervisory authorities that are competent under this provision in accordance with Article 77 GDPR.

For disputes, the German language version of this privacy policy applies.

End of the privacy policy.

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